Dr Kulshresthas Summerfield Family Practice
Non-urgent advice: Have your say: Public consultation on urgent care services
NHS Birmingham and Solihull Integrated Care Board (ICB) has launched a public consultation on proposed changes to urgent care services across Birmingham and Solihull. The consultation runs from today (5 February) to 16 April 2026.
It focuses on Urgent Treatment Centres (UTCs) and GP services outside normal GP opening hours, and how these services could work better for patients in local neighbourhoods.
Patients and the public have told the NHS that when they need urgent but non-life-threatening care, it can be confusing to know where to go or how to access the right service. This can lead some people to attend A&E when their condition could be treated elsewhere, adding pressure to emergency services.
Patients and the public have told the NHS that when they need urgent but non-life-threatening care, it can be confusing to know where to go or how to access the right service. This can lead some people to attend A&E when their condition could be treated elsewhere, adding pressure to emergency services.
What the consultation is about
The consultation sets out two options for improving neighbourhood urgent care, including UTCs and GP out-of-hours services. Both options aim to:
The consultation sets out two options for improving neighbourhood urgent care, including UTCs and GP out-of-hours services. Both options aim to:
- Make services more consistent and easier to understand
- Improve access for patients
- Reduce unnecessary pressure on A&E departments
- Share your own views by taking part in the survey or consultation events. Take part today and find out more via www.birminghamsolihull.icb.nhs.uk/utc-review and complete the online survey at https://www.smartsurvey.co.uk/s/UTCServices/
Message for the NHS app
Have your say! The NHS wants to hear from you about proposed changes to community urgent care services in Birmingham and Solihull.
Your experience and views matters. What you tell NHS will help shape how urgent care works in your area. The consultation is now underway and closes on 16 April 2026.
Take part today and find out more via www.birminghamsolihull.icb.nhs.uk/utc-review and complete the online survey at https://www.smartsurvey.co.uk/s/UTCServices/
Have your say! The NHS wants to hear from you about proposed changes to community urgent care services in Birmingham and Solihull.
Your experience and views matters. What you tell NHS will help shape how urgent care works in your area. The consultation is now underway and closes on 16 April 2026.
Take part today and find out more via www.birminghamsolihull.icb.nhs.uk/utc-review and complete the online survey at https://www.smartsurvey.co.uk/s/UTCServices/
Non-urgent advice: What would you like help with in the On-line consultation? Information Please click on the link : Use online Patient Triage
- use Accurx Monday to Friday from 8am to 6:30pm
Your non-urgent query will be reviewed by a member of our team during working hours (Monday to Friday. 8AM-6.30PM). We aim to respond on the same working day. You may receive advice by phone text or directed to another service if appropriate. Any aggressive or rude messages will not be responded to.
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Page last reviewed: 03 March 2026
Page created: 26 June 2025
Page created: 26 June 2025