slide 1

Online Services

Dr Kulshrestha Family Practice Pt Survey Action Plan

PPG Staff Meeting Patients Survey 24

Notice:

As you are aware City Hospital will close its doors on 10th November 2024 and all patients will move to the Midland Metropolitan Hospital, which means the Emergency Department will close. This is advance information to patients, of the above happening.

From 5am on 10th Nov 2024, City Hospital A&E will close and move to the New Midland Metropolitan Hospital. Click for info: swbh.nhs.uk

Notice:

Patient Education information for Repeat via POD (Prescription Ordering Department)

It is important to clearly explain the Practice’s repeat prescribing process to patients. This will help patients to understand how the process works, which will aid in reducing the number of inappropriate request, drug wastage, and errors.

Ring POD for Repeat request:

POD (Prescription Ordering Department) Tel No. 01214680680. Ring number and listen to the message.
Just so the Patients are aware below is the messages the patients will hear now.

Message one:

Welcome to Dr KULSHRESTHA’s Summerfield Family Practice Medicine Support Department. We have made changes to the service to make it easier for you to order your medication without waiting in a telephone queue. You now have the option of placing your order at any time using the NHS app which can be downloaded on your phone, or you can place your order using the NHS website. Please speak to your practice if you require further details. Our call lines are still open during working hours. You will now be asked to leave a voicemail with details of your request which will be processed without you needing to stay on the line. Please hold on and follow the instructions in the next message

Message two:
Prescription requests take 48 working hours to be processed. We cannot process any urgent prescription requests via this department. If you need an urgent prescription please contact your GP practice directly.

Message three:
Please leave your name, date of birth, which medication you require and the pharmacy we need to send it to. If you would like us to call you back in reference to a query please let us know in the voicemail and we will call you back. Thank you

I have circulated that through the reception team so they can advise patients what they need to do.

POD are open and processing the voicemails as they are left, and calling patients back if they request us to do so in the message. Voicemails will be cleared on the day – it’s the signing off that can take up to 48hrs as standard.

If patients call of a mobile they are receiving a text from us to let them know we have processed their requests.


HOW YOU ACCESS YOUR GP SERVICES

Use online Patient Triage or telephone the practice. 
Your GP practice will then arrange the best care for you depending on your need.  This will likely be a phone call or video call.
If you do need to see a doctor face-to-face, then this will be arranged for you alternatively, use the online NHS 111 service or call NHS 111.
We want to reassure you that your GP practice is  here to look after you and your family.
Thank you.

nhs

Birmingham Care Services Directory 2024

The recently published Birmingham Care Services Directory 2024, I wanted to share the link to our e-book. Here you can read online, download and order free copies.

https://www.carechoices.co.uk/publication/birmingham-care-services-directory/


Notice: People over 16 can now see new information added to their health record. This includes notes from appointments, test results, and letters. You can view this via the NHS App, NHS website, or another GP online app you use. If you don’t want to see your record, speak to your GP.

You can visit www.nhs.uk/gp-record for more information.

services

We would like to inform you that GPs & Pharmacists across Birmingham & Solihull are working together to deliver a new service offering BP checks in local pharmacies for our population, known as the BP Community Pharmacy Service.

If you are over 40 and don’t already have a diagnosis of high blood pressure, you can visit one of your local participating pharmacies for a blood pressure check (your GP may also refer you to this service). If left untreated, high blood pressure increases your risk of serious problems such as heart attacks. You are also able to find your nearest participating pharmacy by visiting the website below and entering your postcode.

https://www.bsolhealthyhearts.nhs.uk/pharmacyfinder


Your local pharmacist is an expert in medicine. They can offer clinical advice and help you with a range of minor health concerns, including sore throats, tummy trouble, and aches and pains. Find out more about how pharmacists can help here. You can locate your nearest pharmacy here

New: Strep A videos
Please see below links to Strep A GP videos in a range of languages from colleagues in Leicester, which practices are encouraged to take a look at:


Winter Safety Booklet


Notice: Only Use On line Service if you are a patient of Dr KULSHRESTHA's Summerfield Family Practice.  We will not respond to Patients not registered at Dr KULSHRESTHA's Summerfield Family Practice.


NHS ImageNHS ImageNHS Image

The POD now handles all repeat prescriptions for Dr Kulshrestha’s Summerfield Family Practice patients


 Flu vaccination for children: leaflets and posters - GOV.UK (www.gov.uk)

Protecting Your Child Against Flu 

covid poster

 


image

Please Click here to view the Waiting Room Information

ExtendedAccess

Repeat PrescriptionsManage your Repeat Prescriptions
Patient SurveyTake our patient survey
Cancel AppointmentsCancel any existing appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record
Newsletter Sign UpSign up for our Newsletter

Have Your Say

Public awareness
Videos and text regarding Antibiotics
 
>>>> 
 
Antibiotics are essential medicines to treat serious infections but they often used to treat illnesses, such as coughs, colds, earache and sore throats that can get better by themselves.
 
Taking antibiotics encourages bacteria that live inside you to become resistant. This means that antibiotics may not work when you really need them.  You can pass these resistant bacteria on to other people.
 
As antibiotic resistance increases the risk of performing common procedures such as caesarean sections,  hip replacements and cancer treatments could become life-threatening without effective antibiotics to ward off infections. Experts predict that in just over 30 years antibiotic resistance will kill more people worldwide than cancer and diabetes combined.
 
Please remember that taking antibiotics when you don’t need them may put you and your family at risk. It’s important that, when it comes to antibiotics, you always take your doctor, nurse or healthcare professional’s advice.

Falls prevention video poster


PPG meeting 4th Oct 2024

PPG Meeting Agenda 04th Oct 2024


Fresh starts posterDads are diamonds poster

Nurturing Beginnings posterStart for Life poster

Let's move posterParenting Beyond Care poster


haloween


When @SWBHnhs opens The Midland Metropolitan University Hospital on 6 October, patients normally attending Sandwell's A&E will go to the new hospital's emergency department. Here's some info about the changes. Find out more here: https://bit.ly/3Wf0HsG

#MoreThanAHospital


Cancer Bus

Early diagnosis of cancer is vital; detecting a problem early on can mean that treatment is more effective.
Between 2 and 6 September, cancer experts will be coming to locations across Birmingham and Solihull on a bus dedicated to providing health checks and important screening information about cancer.
The bus aims to give our local communities the opportunity to not only catch any warning signs of cancer as early as possible, but it will also be a chance for people to talk to a host of professionals, from the NHS to MacMillan Cancer Support and Diabetes UK. Here, they will share signs to look out for, how to live the healthiest possible life and signpost the public to useful services.
Find out when the cancer bus is coming to an area near you. For more information, please email nhsbsolicb.bsolcancerteam@nhs.net
Date
Location
Birmingham Open Market
50 Edgbaston Street, Birmingham B5 5BB
Chelmsley Wood Shopping Centre

33 Maple Walk, Chelmsley Wood, Birmingham B37 5TS
Birmingham Tesco Superstore
278-299 Aston Ln, Aston. Birmingham, B6 6QR
 
Northfield Shopping Centre
Bristol Road South, Northfield B31 2JU 
 
St Andrew's Shopping Park
Coventry Road, Birmingham B10 0XA

Cancer bus poster


Diwali Poster

Poster


Firework and Bonfire Safety Tips

Poster

Water Bead Poster

CHANGES TO HOW YOU ACCESS YOUR GP SERVICES

The way you access your GP practice has added GP Online Triage as well.

Use online Patient Triage 

Please click on the link during consultation time

8.45AM – 12 noon if required.

Thanks.


Healthy Mind Leaflet


Looking after an elderly parent

Are you looking after an elderly parent 2


Poster

Poster

Pause Flyer


Flu Vaccine

Everybody who is eligible for a Free Flu vaccine can get one at their GP Practice – Book your appointment as soon as possible.

If any of the following apply, click on the link to find out more about getting your Flu Vaccine:

Neurological disease

Immunosuppressed

Pregnant

Liver Disease

Kidney disease


If you have blood test done at surgery than: 

Your results of you Blood Test should be back at the practice within 5 days. Please note if there is any abnormalities we will contact you, there is NO NEED for you to call the practice. If you don't hear from us and would like to see your results please use NHS App, you can download it using the links below;
 
 
 
Anyone having problem downloading the App please contact the surgery and make appointment with admin and our staff will help you to download the app.

Royal Sutton Coldfield Town Council are working in partnership with Age Concern Birmingham and Sutton Coldfield Neighbourhood Network Scheme to run a festival of health and wellbeing activities across the constituency of Sutton Coldfield from 7th to 20th October 2024. Our fortnight of activities is called the Fifty+ Festival and is aimed at all local citizens over the age of 50, including:

  • People in their 50s to 60s reflecting on how to maintain their health and fitness as they look towards older age
  • People of retirement age and over, understanding the measures they can start taking now to maintain independence, for longer
  • Families and carers looking after older residents who have long term health conditions, care and support needs and mobility difficulties which affect their independence.

The aim of our Fifty+ Festival is to raise awareness amongst local residents about health issues they may start to encounter in later life, reduce the risk of things like falls in older age, manage or even avoid long-term health conditions and just feel healthier and happier, for longer.

During July and August we want to raise awareness of the Fifty+ Festival amongst local authority, health and social care services and community partners, to encourage departments, services and groups to engage and work in partnership with us, to run local activities and let us know your ideas and plans.

To find out more about the Fifty+ Festival, please visit our NNS blog:

Information about the Fifty+ Festival

If you would like to participate in our Fifty+ Festival Sutton Coldfield by running a free local activity at your venue, then please request the ‘get involved’ form available from our NNS email address below. Then complete and return the form telling us what you would like to do, when and where the activity will take place and whether you wish to be included in the promotional brochure. Return the form to us in an email with the header 50+Festival to:

nns@ageconcernbirmingham.org.uk 


Immunisation in pregnancy multi-language QR codes


Safety Sorted Parents Pack


AccuRx online will be open during surgery consultation hours only:

8.45 AM to 12.30 PM and 5PM to 6PM

Thank you.



New: Erdington Family Hub to open soon

More support for families in Birmingham is on hand in the form of Family Hubs, including ‘Best Start for Life’ (extra support for families with 0-2 year olds). Family Hubs is bringing organisations and professionals together in one place, to offer families, advice, guidance and support on a wide range of family and parenting issues.
 
Following the opening of the 
Hodge Hill, Ladywood Family Hubs and Hall Green Family Hubs the partnership is pleased to announce that the Erdington Hub will open at Lakeside Children’s Centre, Lakes Road, Erdington B23 7UH, on 29 April. Castle Vale Children’s Centre, 372 Yatesbury Road B35 6DG, will become the satellite hub; both centres are run by Spurgeons Children’s Charity. The opening will be followed by a family fun day later in May.
 
The Northfield centre will also open on 29 April as previously detailed, at Northfield Children’s Centre, Frankley, B45 0EU, currently run by Barnardo’s. 
 
Family Hub support is being rolled out in centres across Birmingham with five more hubs to follow.  Information, advice and guidance is also available online on the Family Hubs 
website. Families can access the right help locally at the right time in a whole family approach, particularly focusing on families with children and young people aged 0-19 (25 with SEND).
 
If you would like more information in the meantime, or do not wish to receive these emails please contact 
familyhubs@birmingham.gov.uk

Womens Aid 2024

Womens Aid Poster

Thrive into work

Thrive Poster

Is your child at risk of a serious fall this Spring?

Hypertension (High Blood Pressure)

hypertension

The new ‘Get your blood pressure checked’ campaign launches 11th March 2024.

The only way to know if you have high blood pressure is to get a blood pressure test to lower your risk of a fatal heart attack, stroke, kidney disease or vascular dementia. The campaign encourages all adults aged 40 and over to get a blood pressure check. It’s a free, simple and a non-invasive procedure conducted in privacy at your local pharmacy, and you don’t need to book in advance.

Campaign details

Related website
Find a pharmacy: 40+ free NHS Blood Pressure Check Service

Target audience: Adults, People with long-term conditions

Topics: NHS, Early diagnosis, Blood pressure

Campaign start date: 11th March 2024

10 Ways to Protect Yourself and Others

banner

Help promote healthy hearts in Birmingham and Solihull!

The Birmingham and Solihull Healthy Hearts website aims to help reduce the risk of stroke and cardiac events by giving patients information, 'how-to' videos, and accessible resources to raise awareness of CVD conditions and support self-management. 

Watch out for dangerous baby products when shopping online

Hot water bottle safety

Fire safety E-bike


Waiting list information in the NHS App

26-01-2024 09:00 AM GMT

From 30 January 2024, the NHS App will show patients in England an estimated waiting time for their hospital treatment at the NHS acute trust they’ve been referred to. 

You can access a communications package (FutureNHS account required) and learn more about how the service worksContact our team if you have any further questions. 

 

Digital prescriptions in the NHS App

26-01-2024 09:00 AM GMT

From 30 January 2024, patients in England can use the NHS App to view all their prescription details, order repeat prescriptions and generate a barcode that can be shown to a pharmacy for collection without a paper prescription from their GP.

You can use our promotional materials to encourage your patients to use this new NHS App feature, along with the current order a repeat prescription service.

Learn more about digital prescriptions in the NHS AppContact our team if you have any questions.

 

Services Booklet

Cold Weather Plan - Action Card for Individuals

BCC Cost of Living Leaflet

BCC KEEP WARM & WELL

Met Office Level 2 Alert Info and Guidance

Stay well this winter - NHS

UKHSA Keep Warm Keep Well


Measles holiday season campaign

ITV Regional News revealed today


Request of City Council


Birmingham Christmas Shelter opens its doors 24 hours a day during December so that up to 150 homeless and other lonely adults can enjoy Christmas with people who care. People are given a free safe place to sleep out of the cold, entertainment, showers, and as much food and treats as possible to build them up to withstand the cold weeks ahead. Please share this so those who need this support know how they can access it.

In addition, there is a link for those would like to register to become a volunteer. Registration for Returning and New Volunteers will be open on 1st November 2023. 

Birmingham Christmas Shelter | Christmas Charity | Shelter Week

Top Safety Tips

Child Safety Week

Beware of button batteries this Christmas


Physical Health Checks Information Leaflet


Top tips for keeping warm and well this winter

BCC Keep Warm & Well

Useful and Local Resources

GP Patient Survey & Action Plan-July 2023-Dr Kulshrestha

Specialist Palliative Care Drugs Poster

Birmingham Back to School

poster


New: Brake guidance on child car safety
The ICB's Child Death Review Team are asking practices to share national guidance from Brake, the road safety charity, on ensuring children's safety in cars.


NHS App

Did you know you can manage repeat prescriptions from your GP surgery Dr Kulshrestha’s Summerfield Family Practice in the NHS App?

You can easily choose where your prescriptions are sent. So, if you know you'll be away from home or you are moving home, you can change your nominated pharmacy from within the app. 

You can also order your prescription at any time that suits you. There’s no need to wait to join a telephone queue or wait until the GP surgery opens.

It’s easy to use, and, if you hit a snag, you can go to ‘Help’ in the top right-hand corner of the app or visit nhs.uk/helpmeapp.

Find out more about the NHS App at: www.nhs.uk/nhsapp.

nhs assets

Privacy Notice for Patient Care


Poster 2


New Poster

New Poster 2


NHS Poster


Bereavement support for patients from Cruse

To access support and advice call 0121 687 8010 or email support@crusebirmingham.co.uk. More information and opening times are available on Cruse's website.

Help for Families

The early help service supports children, young people and families across the Ladywood Locality. Find our more about Help for Families.


New Birmingham Care Services Directory 2023  

Care Service Directory- to share the link to - online e-book version below;

https://www.carechoices.co.uk/publication/birmingham-care-services-directory/


New: Fussy eating video resources
BCHC paediatric dieticians have produced 
three minute videos about fussy eating in 10 of Birmingham's most common languages. These are excellent resources, helping families to understand how they can support their children to develop healthy eating habits.


Stay well this winter - NHS

BCC Cost of Living leaflet 2022

Met Office Level 2 Alert Info and Guidance

Antibiotic Amnesty 2022

Antibiotic Amnesty 2022 Toolkit

GENERAL USE_Antibiotic Amnesty Bengali.pdf

GENERAL USE_Antibiotic amnesty 2022_A4 poster_Urdu.pdf

GENERAL USE_Antibiotic Amnesty 2022_A4 poster_Tigrinya.pdf

GENERAL USE_Antibiotic Amnesty 2022_A4 poster_SO.pdf

GENERAL USE_Antibiotic Amnesty 2022_A4 poster_RO.pdf

GENERAL USE_Antibiotic Amnesty 2022_A4 poster_PUN.pdf

GENERAL USE_Antibiotic amnesty 2022_A4 poster_PL (1).pdf

GENERAL USE_Antibiotic amnesty 2022_A4 poster_PL.pdf

GENERAL USE_Antibiotic amnesty 2022_A4 poster_Pashto.pdf

GENERAL USE_Antibiotic Amnesty 2022_A4 poster_Kurdish Kurmanji.pdf

GENERAL USE_Antibiotic Amnesty 2022_A4 poster_Kurdish.pdf

GENERAL USE_Antibiotic Amnesty 2022_A4 poster_Farsi.pdf

GENERAL USE_Antibiotic Amnesty 2022_A4 poster_English.pdf

GENERAL USE_Antibiotic Amnesty 2022_A4 poster_BN.pdf

GENERAL USE_Antibiotic Amnesty 2022_A4 poster_AR.pdf

New: Resources for people with a learning disability

Learning Disability England has resources available to support people with learning disabilities with the increases in the cost of living. You can access the resources at https://www.learningdisabilityengland.org.uk/cost-of-living-resources/.

 The resources cover topics such as: 

  • Saving money and staying warm and well

  • Energy bills 

  • Grants and financial help 


PosterPosterPoster

Image_42  

image_44

image_46

image_91

Exploitation 7 min Briefing

ICON Rapid Read 7 min Briefing

Bank Holiday Poster

CPRD Poster


BCHC Patient Portal Poster

Letter to Parents from School

People living with all types of diabetes have a higher risk of becoming seriously ill if they get flu or COVID

Poster

Specialist Palliative Care Drugs Supply (SPCD) Poster


Poster

Birmingham Community Healthcare

Birmingham Community Healthcare PosterBirmingham Community Healthcare Poster
Birmingham Community Healthcare Poster

cough


How to Follow Safer Sleep Advice in Emergency Situations Resource 2022

GP Patient Survey & Action Plan - July 2022


Birmingham, Solihull and Black Country Diabetic Eye Screening Programme

Immunisations Poster 1

Immunisations Poster 2

Immunisation Poster MenB

Immunisation-Whooping Cough

Infection Control- Catch-Bin- Kill It

Infection Control Coughs & Sneezes

Meningitis Poster

No PRESCRIPTION Needed

Obesity & Cancer-PAGE 4

Smear Test Poster

The RIGHT Service for you

Stroke- Act FAST


If you have a carer, support worker or advocate please let us know
Complete our form and return it to us


New patient resources for BSol Shared Care Record

The Shared Care Record website has been updated with new communication resources for patients, including a leaflet translated into ArabicBengaliChineseFarsiPolishRomanianSomaliTigrinya and Urdu. There is also a signed video version, and a new animation.
 

Patients can find all these on the Shared Care Record website



Diabetic Eye Screening Leaflet in different languages and Easy Read Leaflets


Respite Rooms Postcard

NHS Low Calorie Diet Programme

NHS LCD DL Leaflet BSOL

NHS LCD A4 Poster DMN 2022


Statement of Purpose

Online chat poster DIGITAL

NEW Tailored Adult Weight Management Programmes for Patients

Join the Fibromyalgia-Metabolic Health to Life Programme

Website information community Phar referral

Boloh Respiratory


Healthy Start Flyer - Update 18/03/2022

More Life

Healthy Start Flyer

Say something if you see something - Solihull

Say something if you see something - Solihull


Starting Well

Yoga Poster    Moms Morning

Play and Talk Lodge 2    Virtual Peer Support Group

Birmingham Family Weight Management Support    Birmingham Family Weight Management Support

Sight Loss Support Services - Download Leaflet - Download large print leaflet


An Antibiotic Amnesty is being held to encourage people to return their unused or old antibiotics to any local pharmacy and help combat antimicrobial resistance.

Antibiotic Amnesty

Do you have any unused or old antibiotics at home? We are asking you to return them to any local pharmacy as part of an Antibiotic Amnesty.

Antibiotics are important medicines for treating bacterial infections but the more they are used the more bacteria are able to find ways to survive the antibiotic. This is known as antibiotic resistance and is a huge threat to our future health. Without effective antibiotics many routine treatments will become increasingly dangerous. Setting broken bones, operations and treatments for cancer all rely on access to antibiotics that work.

You should only take antibiotics when they have been prescribed for you by a healthcare professional. Unless your doctor or nurse has specifically told you to, you should never save antibiotics for later, and never share them with others.

You can play your part in protecting antibiotics for the future by returning unused or old antibiotics to any local pharmacy.

Dr Kulshrestha’s Summerfield Family Practice is also encouraging all our staff and patients to become Antibiotic Guardians and choose a pledge to help protect these vital medicines.

antibiotic awareness

Hall Green Families Poster  Hall Green Families Poster

Manage your health at home with free support today

Manage your health at home with free support today  Manage your health at home with free support today

Comms Materials SDS

NHS Digital have issued a Data Provision Notice for Research and Development

Type 1 Opt Out Form


Content for Websites Digital Screens or Printed Information

Registration Certificate ICO

Patient Survey 2024

No prescription required - Referral to local pharmacy

Health & wellbeing poster

Covid-19 Post Viral Message

English Diabetes Support Birmingham & Solihull

Gujarati translated Diabetes Support Birmingham & Solihull

Hindi Diabetes Support Birmingham & Solihull

Polish Diabetes Support Birmingham & Solihull

Urdu Diabetes Support Birmingham & Solihull

Punjabi Diabetes Support Birmingham & Solihull

My Diabetes Healthcare Birmingham & Solihull_HCP Programme Summary 2021

My Diabetes Healthcare Birmingham & Solihull 3.0 - Participant FAQs

HCP Deck Diabetes Support Birmingham & Solihull

Welcome to Dr Kulshrestha's Summerfield Family Practice

Welcome to Dr Kulshrestha’s Summerfield Family Practice.  We serve the areas of Winson Green.

 Our team includes two GPs, a Practice Manager, a Practice Nurse and Reception staff.

We offer a full general practice serve and run specialist clinics for pregnant women, diabetes and asthma.  Antenatal clinics are run by the midwife team at Cape Street.

At the practice we aim to treat all our patients promptly, courteously and in complete confidence.

Child Health Surveillance is done by Dr Sheena Kulshrestha in conjuction with  the Baby Clinic in Summerfield Primary Care Centre.

We are a teaching practice which means that 5th year medical students spend some time with us to gain the experience they need to become doctors.

As a teaching practice, your medical records may be used for educational purposes.  This is why we ask patients registering at the practice to sign a consent form giving permission for their records to be used in this way.

We Undertake research that means your personal information is also processed in order to undertake research.  For this reason the information may be shared with research organisations.

CQC

CQC Rating 9th April 2019 (Detailed)

CQC Rating 9th April 2019 (Summary)

NHS Diabetes Advice

diabetes1

diabetes2

(Site updated 14/11/2024)

Contact Details

Dr Kulshrestha's Summerfield Family Practice

Contact Telephone

0121 4110362
01214110362
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website